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#551
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TatianaW
Good afternoon, could you please help me? When I launch the game, a blue loading window for UPley appears. Then I click "ENTER THE GAME", and then "PLAY". It synchronizes with the cloud storage. It says that the game has started... and then a window pops up saying "The program has stopped working," so I either have to search for a solution online or close the program. Can you tell me what to do? Searching for a solution online doesn't help.
I had the same problem, and I found a solution online: I deleted the "Profile data" file, but I can't remember exactly where it was, either in the game itself or in the saves. And that solved the problem – the game started loading.

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