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Good afternoon, could you please help me? When I launch the game, a blue loading window for UPley appears. Then, I click "ENTER GAME," and then "PLAY." It synchronizes with the cloud storage. It says the game has started, and then a window pops up saying "The program has stopped working," so I either have to search for a solution online or close the program. Can you tell me what to do? Searching for a solution online doesn't help.