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English version
FAQ1. Who can I contact for specific help regarding this section?
Our section administration: section coordinator Dirty_Player (ICQ 408722873), whose nickname is highlighted in pink; the list of moderators is located in the lower right corner of the section - Pit for LM (ICQ 471401475), Mizrael (ICQ 27384379), Scorpiona (ICQ 469326983), numOne (ICQ 305035002), злой_романтик (ICQ 296524052), LeBron (ICQ 550279567), their nicknames are green. You can contact the administration using the Private Messages system (the entrance to it is located in the upper right corner of the page). This can also be done via ICQ or Skype. Contact details are easy to find in their profiles or in the tournaments they manage.
Registration Problems:
FAQ2. How do I answer the security system question?
You can look for the answer here.
FAQ3. How do I choose a suitable nickname? Everything I enter is already taken...
Try using the user search system.
At the top of each forum page, there is a link - Users; by clicking it, you can see a link in the upper right part of the page - User Search. Enter the nickname you would like to register with, and the system will show you registered users with similar nicknames. This will make it easier for you to choose a unique name. In addition to numbers, Latin and Cyrillic letters, the following symbols are allowed: =, @, #, & and others.
FAQ4. I registered on the forum, but I did not receive the promised email with account activation instructions. What should I do?
Post a message in the topic "Account Activation Requests".
Only users awaiting e-mail activation confirmation can leave messages here.
Account Problems:
FAQ5. I want to change my nickname because I don't like mine / I'm tired of it / there is confusion / it's unreadable ... etc. What should I do and what should I not do?
Most importantly: do not register a second account, this is prohibited by the HW rules.
To change your nickname, you need to post a message in the topic "Nickname Change on HW" and after some time, you will have your wish granted.
Do not forget to inform the rating manager, tournament organizers, and your opponents about the nickname change afterwards.
Try not to abuse the possibility of changing nicknames. Remember that a name does not make the man.
FAQ6. I forgot my nickname, forgot my account password, and the email used for registration no longer exists. What should I do and what should I not do?
Well, things happen.
Again, do not register a second account.
You might be able to remember your nickname by using the User Search system (see FAQ3).
If you forgot your account password, use the password recovery system. To do this, click the "Forgot Password?" link on any page requesting a password. You will be taken to a page where you need to enter the e-mail address you provided during registration. The system will immediately send an email with instructions on how to reset your password to that address.
It is worse if the e-mail address no longer exists. In this case, it is necessary to contact the forum administration (see FAQ1).
If you did register a clone to access the forum, be sure to contact the administration and inform them. In such cases, accounts can be merged. Do not wait until cloning is detected; registering two accounts is prohibited, and you may receive 50 penalty points.
Main Prohibitions and Penalties for Forum Rule Violations:
It is forbidden to register more than one account, use profane language, insult or provoke users.
The forum rules, which we all promised to follow during registration, can be refreshed in your memory by following the Help link located at the top of each forum page.
For violations of forum rules, moderators are required to assign penalty points to the user. Upon accumulating 100 points, the user's account is automatically blocked by the system for 1 week. The fourth account block is the last; after that, no unblocking occurs.
Main violations and the number of points assigned for them:
- for registering more than one account - 50 points;
- for using profane language - 10 points;
- for insulting users - 25 points;
- for trolling and flaming - 5 points.
The full Penalty System can be found here.
Your Control Panel:
FAQ7. How do I view comments in the Morale system?
There is a Morale System on the forum. You can change (increase "+" or decrease "-") another user's Morale for a post by clicking the "checkmark" in the lower right corner of the post. At the same time, you can leave your own comment on the post, which the author of the post will be able to read.
To read comments on your posts left by other users, you need to go to your personal Control Panel, the link to which is located at the top of each forum page.
By following this link, you enter the Morale System panel and can read the last 10 comments on your posts made by other users.
FAQ8. How do I change my profile?
On the left in the Control Panel, there is a menu for your profile Settings.
You can change your password, email address, insert or change your avatar and signature, as well as configure various forum options.
FAQ9. How do I insert a single signature into my posts? What are the requirements for signatures?
To insert a signature that will appear at the bottom of each of your posts, you need to go to the Control Panel, select the Edit Signature link on the left and insert the signature text or an image.
According to Forum Rules:
A user's signature on the HeroesWorld forum must be formatted with no more than font size 3, available in the standard forum message editor. A user's signature cannot contain more than 2 large images if there are no small images. A user's signature cannot contain more than 1 large image if there are small images. A user's signature cannot contain more than 5 small images. A large image is less than or equal to 500x140 pixels in area. A small image is less than or equal to 350x20 pixels in area. Images larger than 500x140 are not allowed.
Thus, a signature can MAXIMALLY contain:
- 2 large images:
- or 1 large + 5 small:
Check the size and number of your images!