Ask your question here if you can’t find the answer in the FAQ.

Help, please.
I bought the game, brought it home, installed it. The laptop is decent: GF550 video card with 2 GB of memory.
I launch it — the splash screen appears and then it freezes. It happens every time. Rebooting and reinstalling don't help.
Here's the error:
Description:
The program stopped interacting with the system due to an error.

Problem signature:
Problem Event Name: AppHangB1
Application Name: Might & Magic Heroes VI.exe
Application Version: 1.0.0.0
Application Timestamp: 4e771b34
Hang Context: a863
Error Type: 2048
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1058
Additional Hang Context 1: a86320ee9d74648130dd1ef8d368b7fd
Additional Hang Context 2: 0559
Additional Hang Context 3: 055937003cf4b4ecd66f76f905ddbe01
Additional Hang Context 4: a863
Additional Hang Context 5: a86320ee9d74648130dd1ef8d368b7fd
Additional Hang Context 6: 0559
Additional Hang Context 7: 055937003cf4b4ecd66f76f905ddbe01

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0422

If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\uk-UA\erofflps.txt