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Perhaps you have some issue with the services. For example (not related to the game): on one PC, the Windows installer is set to manual startup mode – and it works perfectly. On another, it doesn't start in manual mode; you set it to automatic – it works, but after (another reboot), it's back in manual mode and can't start. Whether the problem is in the system or the hardware, I don't know, but it's cheaper to configure and restart than to look for the cause... Try starting all the necessary services (related to the internet). Although sometimes there might be a simple solution to the problem that you wouldn't even think of...