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Registered: 8/16/2011

Posts: 230

#69 10/15/2011 5:32 AM UTC

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dognev2705

Hello everyone!
I bought Heroes 6 through Steam, the game installed, I launch it, and the Ubi icon pops up with "checking for updates," then an error appears with the following text: "An error occurred. Please reinstall the application. If the error persists, contact Ubisoft support." I've already reinstalled it 5 times, but the error still appears. I have the same problems with the pirated version. I have an ATI Mobility Radeon HD5470 graphics card with 512 MB. Can you suggest how to solve the problem or where to find Ubisoft support?

I agree with the previous speaker, but before reinstalling Windows, try running the installer of the Ubisoft launcher as an administrator, and also launch the game as an administrator. - These tips make sense if you have Windows 7, also, for everyone in the future, I recommend writing the specifications of your system in the technical section so as not to create unnecessary questions.

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