It's just a nightmare... I wasn't on the site when Heroes 5 was released, but was there the same thing? A bunch of bugs, problems with keys? I only remember the amazing experience of a new game in the Heroes series.
There were problems and bugs, but they weren't on such a large scale. In my opinion, the most serious problem was the "desynchronization" during online battles. I don't remember any other serious bugs (I don't claim to have an absolute memory, I might have forgotten something). The situation with new games lately is causing some concern. Both domestic and foreign "products" turn out to be half-baked. I was really looking forward to Disciples 3. I planned to buy the collector's edition, etc. On the day of release, I was bitterly disappointed. After reading reviews from "happy" owners, I decided not to buy the collector's edition, and even forgot about the game itself for a couple of months. Instead of an epic game, an epic set of glitches appeared...
It would be okay if only domestic companies suffered from this disease, but even the giants of the gaming industry have caught this virus. I bought the collector's edition of Total War: Shogun 2 (I just couldn't resist buying it... I've played the first Shogun, and Rome, more than once)... The game was released in a raw state. I didn't notice any critical bugs, but there were a decent number of medium and minor ones. The promised support for DirectX 11 appeared only about a month and a half after the release, as well as optimization of the engine for multi-core processors, etc., etc.
In general, now is the era of open beta testing, only now it's paid. You buy a game and start catching bugs. :) That's how it is.