The game is made for players; the players' opinions have been explained to you repeatedly. What's the problem?
I agree that Ivo seems to lack gaming experience. As an option, I can suggest that in the future, each change is preliminarily discussed with recognized leaders of the Heroes world - Bayazet, PREDSoM, Stinger, and Alex. IMHO, these players currently have the greatest authority, so changes coordinated with them will certainly be positively received by other Heroes players. Also, due to the constant gameplay of the aforementioned players, the changes will be relevant. Although testing is always necessary.