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Well, in the beta version, the gold income in multiplayer clearly didn't match the theoretical value. For example, I had a level 2 town, and the income should have been 1000, but it didn't even reach 500. Or it was exactly 500, I'm not sure, but it was definitely less than 1000.
There wasn't a case where they completely stopped giving crystals. But the fact that the income sometimes halves, and it's clearly not a festival week, does happen. It can be fixed by loading the game on the 7th day a certain number of times. And in general, there are still a lot of bugs, but it's just a beta.