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Do you have a legitimate copy? This is a problem with internet speed; waiting is unbearable. It takes 15 minutes to connect, but it connects immediately if everything is normal, so keep trying. Install Hamachi, play through Hamachi, or use Tunngle. I'm telling you, Ubi is terrible. It's much more interesting to play through Hamachi; the people there are friendlier, and you can chat. Of course, on Ubi, you have a better chance of connecting and playing immediately, but the people there are cold and uncommunicative. Playing sometimes takes a lot of time, so at least it's not boring to chat while you wait. So, look, if you need anything, I've posted my Hamachi or Tunngle details on the forums. It's pretty much the same as Ubi.