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At the end of 2006, Ubisoft announced that the game didn't even make it into the top 15 projects that met fans' expectations, and the game received a lot of criticism. Many fans appeared after the add-ons were released, although mostly because of the orcs.
Added 10 minutes later
By the way, Ubisoft earned more from the sales of the add-ons than from the game itself. 2 million copies in 2-3 years isn't much, considering that I was talking about the failure of Heroes 5, not the add-ons. And by the way, 2 million for Heroes 5 plus 2 add-ons is very little. Assassin's Creed 2 sold 2 million copies in the first week for PC alone, and there were 4 million on Xbox and 3 million on PS3. So, let's calculate where the real failure is.
I didn't count how many fans appeared after the orcs were introduced, as I don't have that kind of statistical information. But the fact is that Heroes itself isn't a game that attracts millions of players worldwide; the format is a bit different. Turn-based strategy is quite rare these days and appeals to a niche audience. It's unlikely that many modern players would get hooked on such a game, and most of the fan base seems to be concentrated in Eastern European countries, and I don't know why. Therefore, I think that the sales figures for Heroes 5 and its add-ons are satisfactory, especially since there is no DRM protection at all, unlike Assassin's Creed with its online protection.
Армия баранов под предводительством льва сильнее армии львов под предводительством барана.
God save us everyone Will we burn inside the fires of a thousand suns...