What is your opinion about Heroes IV?

This isn't a continuation of the TBS Heroes of Might and Magic; it's more like an unfinished RPG.
Terrible graphics combined with a very bright interface.
I don't know why they tormented the races (probably sadists).
The heroes aren't heroic. How can a thief be a hero, for example? (Robin Hood doesn't count – he's a good guy).
What are the heroes' biographies? Who gave birth to them? :)