I'm experiencing a connection error when playing through ubi.com. It says "gathering game information" and then "server disconnected the game" and kicks me back to the lobby. There is no error code. My friend and I have the same game version - 3.1. I've opened all the ports according to the instructions on ubi.com:
"The following ports need to be open in your router or firewall, in order to play this game online:
Ports:
6668 [TCP]
40000 to 42999 [TCP]
44000 [UDP]
45000 [UDP]
42500 [UDP]
8888, 8889 [UDP]
Please make sure that you have the latest firmware driver updates for your router from the manufacturers website."
But the firewall is disabled, so there wasn't much point in doing that. The Outpost firewall is disabled during the game.
My friend has Windows 7, standard settings, and the firewall is disabled.
I can play normally with other people on the site. The error only occurs with him.
Please advise, what did we miss?