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Yes, a chat feature is sorely missed. And perhaps a bit more friendliness, too. I remember my first time on the forum – we had just started playing Heroes 5 with a friend, and immediately had questions. I didn’t have internet at home, so I waited until the next day and searched at work. This forum (ours) was the first result. I logged in and started asking questions – I didn’t use the search function, and I didn’t really read the topics. I just needed to ask. And people answered, very kindly, and pointed me in the right direction, and gave me some advice. That’s why I stayed here. Now, I don’t think newcomers (and not just them) are treated the same way.