Hello! I have a problem with the game crashing in Windows when entering a town (both with and without a hero). Different towns are "dangerous" in this regard in different ways. The worst situation is with the Elves and the Order of the Phoenix. But until now, the situation was resolved by saving before entering the town or skipping one turn. But now, in the "Lords of the North" add-on, this trick doesn't work. I'm playing the first campaign, third mission. This bug started somewhere around the tenth time entering a town - before that, everything was fine. If my computer simply couldn't handle it, wouldn't it have started right away? I have Vista Home, two cores, and an integrated video card. But if my computer simply couldn't handle it, wouldn't it have started right away? Please tell me how I can be helped. I have already reinstalled the game. Thank you in advance.
I can only advise you to update the drivers for the video card and install DirectX from the disc or a later version. And maybe it's worth reading the official game forums, where similar questions have probably been raised more than once.
Also, you can try to close as many background applications as possible, such as various antivirus programs, firewalls, torrents, and instant messengers. The more, the better. Usually, these not-so-necessary programs during the game have a negative impact when playing on not-so-powerful machines, especially antivirus programs.