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Dialogues with Moderators

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#182
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It's very painful and difficult to watch all this... We were playing peacefully in our own little world, building houses and castles, and we put a lot of effort into creating this Eden... And then someone came along and trampled all over it... There is clearly an abuse of power here... There are Rules for the portal and Rules for moderators. The system of violations and automatic blocking was created precisely to minimize the likelihood of moderator errors. Some people also interpret the phrase "The first pancake always comes out lumpy" as a veiled form of profanity. All people can make mistakes. According to the rules, "coordinators and moderators simply record user violations, also following the established list of violations." The rules do not mention any "preventive bans." "Every action taken by a moderator that is related to user violations that fall under the current system of violations must be recorded in the moderator's system violation control panel." This was not done. "The HeroesWorld administration has the right to change the portal rules. New rules become relevant and effective from the moment they are published by the administration." No other rules have been published. Therefore, these rules should be in effect at the moment. And how is this a correct decision if the situation has escalated to the limit precisely because of these bans? The situation should have been defused in a different way. And to prevent this from happening again, we need to adjust our rules for online games. I hope we will discuss this soon in the appropriate thread. Okay. What happens next? Should we all give up and scatter? Should we all be offended with the whole world? Maybe we should look each other in the eye and try to understand that our relationships haven't changed... That we still care about each other, rejoice, and get upset... And the departure of any of us will only make things worse for ourselves...