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All game-related questions should be directed through the ubi.com server.
I registered on Ubisoft, everything went as expected, and I even logged into the server and played a couple of games. Then, some time passed, and I forgot my password.
I used the password recovery feature on the Ubisoft website and successfully logged in. Then, I tried to log into Heroes, the key verification passed, and a window popped up asking for my password, but:
- I entered my new password, clicked OK, and it kicked me back to the menu as if I had pressed Cancel (I've even reinstalled the game, but the same thing happens). What should I do? Has anyone else encountered this?
P.S. When I enter an incorrect password, the correct error message appears, saying that the login/password is incorrect.
Thank you in advance.