Pamita
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Compared to you, I was quite new to the Heroes series back then; I had only played Clash of Heroes and Elemental Guardians. I enjoyed Heroes after playing those games, and I found it interesting that there was a parallel storyline. Once, in a level where I had to rescue Valita from prison, the enemies intercepted her. I defeated them and rescued Valita, and then I just sat there waiting for her to appear in the tavern. It was impossible to complete the level without her.