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“I understand,” the maid said with a nod. “The mistress is currently in the courtyard with her guests, but I’m sure she can spare some time for you. However… Mr. Reynold, I must regretfully inform you that your appearance doesn’t quite meet our standards. We have excellent clothing stores and beauty salons in our city; I’m sure you’ll find them to your liking.” She gave a respectful bow. “And once again, please don’t take it personally; these are simply the rules.”