At some point during the export process, the hierarchy was disrupted. You need to check the latest Maya file for this. All your models (there may be several) must be hierarchically under the root bone. In this case, it should be the global bone that you created in Max. In Maya, this is done by dragging the line with the models onto the line with the bone.
At some point during the export process, the hierarchy was disrupted. You need to check the latest Maya file for this. All your models (there may be several) must be hierarchically under the root bone. In this case, it should be the global bone that you created in Max. In Maya, this is done by dragging the line with the models onto the line with the bone.