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I think it's something within us that signals that there's something unhealthy going on – that's the starting point you were asking about.
And to better understand it and avoid falling into complete subjectivism, three criteria for understanding the truth were devised long ago:
- personal experience
- the opinion of a contemporary who, for valid reasons, deserves your trust (a competent person)
- the memory of ancestors recorded in ancient books
Think, compare, and try to figure out what is actually true.