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I've been playing Heroes for a long time – since the very beginning, but only on my computer. I didn't have any "heroic" friends, and there was no internet either, so I figured everything out on my own.
Here's another trick against neutral creatures:
Slow neutral creatures run towards the closest one to them. For example, if we have elves and centaurs (at the start), we place the elves on top and the centaurs on the bottom. And we separate one of them. We run that one forward. And the neutral creatures rush towards it in a diagonal line:D, which gives the archers one or two extra turns. It's very useful and often helps.