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IMHO, Heroes of Might and Magic V is a great game, no worse than the previous installments. But I have some questions:
1. Cutscenes. In the main game, the heroes communicated in a truly mysterious way.
2. Characters. In the main game, Godric had a wrinkled face, but in Hammers of Fate, he suddenly has eyes – did he get plastic surgery?
3. Artifacts. IMHO, it would be great if the developers had kept the stories about finding one or another artifact. In Heroes of Might and Magic IV, these stories added atmosphere and a sense of presence.
4. Interface and controls. They are similar to the interface and controls of the previous installments. IMHO, it would be much more convenient to place the control buttons in different parts of the screen, rather than all on the right or left.
5. Graphics. I don't see any cartoonishness here – the vast majority (or even all) of the objects are not only beautifully designed but also detailed.
IMHO, Heroes of Might and Magic V is an excellent game, and its shortcomings are being fixed by patches!