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#8052
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Marmot, it seems to me that you don't quite have a clear picture of the average "casual" player. This is someone who, instead of a 5-minute test, would rather leave the lobby and go watch streams or soccer. Your version of a semi-mandatory test is a hassle, and nowadays the global concept of entertainment is clear: hassle is bad, hassle is fascism, everything has to be easy, cool, yo. It makes me sick myself — but even I won't spit against the wind.
Perhaps when registering in the lobby (apparently, that's where you meet, where else) you could set checkboxes like "just installed," "watched streams," "familiar with HeroesWorld rules," "longtime HeroesWorld user," plus a readme on HeroesWorld rules — simplified, in 2..3 paragraphs in large font. Then these checkboxes would show who's from where.
Good and bad player — never use such words, it's politically incorrect. And among those who play HeroesWorld, they'll figure out for themselves who's top and who's a downer (oops! incorrect again). Without that, IMO it's impossible to find an adequate player in the lobby.
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