About a month ago, my mom made a payment to an organization. To do this, she went to Sberbank and wanted to transfer the money at the counter. But the female employee said that it would be better and much easier to do it through "Sberbank Online," directly on her phone. My mom asked the employee to help her, and the employee took the phone, entered the details, clicked a few times, and it was done.
A few days ago, the organization that was supposed to receive the money called my mom and said that they hadn't received the money. We checked the history of all transactions on the card and saw that on the day of the visit to Sberbank, there were no transfer transactions. The money seems to be still there (this is my conclusion, meaning I carefully studied the transaction history for several months to determine that nothing was missing). What the female employee was doing on the phone is unclear.
That's some kind of quantum financial magic.