There is an issue with the Steam version. — Technical Support

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ga.admiral

13 years ago

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I bought the Heroes 5 collection, installed Tribes of the East, registered on Ubi.com, and encountered this problem:
http://www.youtube.com/watch?v=jNUnMXbFrfU

zabuza

12 years ago

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You need to contact either Nival's or Ubi's technical support, or whoever else is responsible. If you purchased a licensed copy, you are entitled to free, high-quality technical support. When I bought Heroes 5 from the 1C store online, it wasn't mentioned that two keys were required: one for game activation and another for online play. I wrote to everyone))). Two days later, my purchase was confirmed, and I received the key for online play.