Posts from Problem with launching the game.

Mine is even worse! I'm just playing along and suddenly BAM! the computer reboots! I'm so sick of having to start all over again!! Does anyone know what's going on?!
P/S/ by the way, I noticed that if I delete some saves, it doesn't crash...

Yours is rebooting because you have the "restart on critical errors" box checked in your computer settings. I suggest unchecking it (My Computer -> Properties -> Advanced -> Startup and Recovery) and then you'll know which driver is causing this critical error.

I have the same thing, I'm fed up already—sometimes it's the nvidia driver, sometimes a usb driver, sometimes the kernel driver, or something else. The most annoying part is that there's no pattern to the system. Temperatures are all normal. I've changed all the drivers.
MSI NEO2
P4 3006 MHz
1024 MB
MSI GF6600GT

And in the Trap mission, I can't get the boots; they say you have to take out the immortals, but where do I find them?

I bought a licensed DVD. My computer meets the technical requirements. The game installed normally. The intro plays. When loading any map, the game crashes, and a Windows message appears about an application error.

Try reinstalling.

What video card do you have? And are you by any chance playing on a laptop? You should also install the latest DirectX and update your drivers. Also, it would be helpful to have more detailed information about your computer's configuration.

Try reinstalling the game.

I tried, but it didn't help.

There is a small chance that this is a nasty Win32.Kaspersky virus, or something similar. There is also a possibility of problems related to pixel shaders. Perhaps the video card has a low version of pixel shaders (the symptoms are similar to this case).

Did you install the patch?

After installing the game on an ASUS 2500L laptop, it doesn't launch. Is this related to the computer's specifications? Is there any hope that the game will run on the laptop? What should I do in this case?

/topic/687/

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Here are two threads about running Heroes on a laptop. Read them.

Could you provide more details about your system configuration?

I installed the new patch 1.4, and many mini-patches (like disabling the castle overview and displaying the number of units in a squad instead of "horde" or "crowd," etc.) stopped working. How can I fix this?

The game installs normally, but when launched, it displays "error" and freezes. How can this be fixed? It worked fine on my previous computer.

If the game crashes when the map is loaded, try reinstalling the video card drivers. Also, updating DirectX should help. In case of any other issues, reinstall the patch; version 1.3 is recommended.

A similar problem occurs – it used to launch normally, but now it doesn't launch and doesn't display any messages, but it turns out it does launch... AFTER 10 MINUTES!!! I have a licensed copy. Does anyone know how to fix this?
Another problem: unofficial map saves don't load – I save, load, everything loads, I can even see the location where I saved and the hero, but it immediately crashes with a critical error. Can anyone help?

Try reinstalling the game and patching it to the latest version. Also, save files may not work correctly if they were created in a patch version different from the current one.

if they were made in a patch different from the current one.

Hmm... I didn't think about that... What about the previous versions of the game? I have the latest patch installed...